ORDERS

Returns, Exchanges and Refunds

• What is your return/exchange policy?
• How can I process my return or exchange?
• How long will it take Dixxon to process my returned item?
• Where's my refund?
• I received the wrong item. What should I do?

Changes to Orders

• Can I change or cancel my order?
• I have an issue with my order, who do I contact and how long will it take to receive a reply?
• If I place two orders, am I able to combine them?

Tracking

• Where's my order?
• My tracking shows that my package was delivered but I did not receive anything.
• Help! I can't find my order number.