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Returns, Exchanges and Refunds
What is your return/exchange policy?
How long will it take Dixxon to process my returned I sent on my own/gift exchange?
I received the wrong item. What should I do?
Changes to Orders
Can I change or cancel my order?
I have an issue with my order, who do I contact and how long will it take to receive a reply?
If I place two orders, am I able to combine them?
Where's my order?
Order Marked as Delivered, Not Received.
Help! I can't find my order number.
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